FAQs

Frequently Asked Questions (FAQ) Policy

Welcome to our FAQ section, where we've compiled answers to common questions to provide you with quick and convenient assistance. If you don't find the information you need here, please don't hesitate to contact our customer support team for further help.

1. How do I place an order?
To place an order, simply browse our website, select the items you want, and add them to your shopping cart. Follow the checkout process, and you'll receive an order confirmation once your purchase is complete.

2. What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards, PayPal, and other secure online payment options. You can find a list of accepted payment methods during the checkout process.

3. Can I track my order?
Yes, you can track your order by using the tracking number provided in the shipping confirmation email. This will allow you to monitor your shipment's progress and expected delivery date.

4. What is your return policy?
Information regarding our return policy can be found below under "Return Policy."

5. Do you offer international shipping?
Pula Ties does offer international shipping only to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.

6. How can I contact customer support?
You can reach our customer support team by emailing pulamanngraphix23@gmail.com. Whether you have questions, concerns, or need assistance, we're here to help you.

7. Are the products on your website in stock?
We make every effort to keep our product listings updated and in stock. However, availability may change. If an item is out of stock or back-ordered, we will notify you and provide options.